Adaptability Linked to Staff Retention

Dirk Nowitzki by Keith AllisonInterests change over the course of a career. What you’re passionate about now, you may hate a year later. This change of focus shouldn’t be viewed negatively, though. It’s actually a sign of adaptability, and it should be considered in job evaluations, according to a study from the University of Toronto’s Rotman School of Management and published in Human Performance. 

The study looked at statistics from professional basketball players for its data and conclusions.

Researchers assessed data on more than 700 members of the NBA to see how players shifted their focus on different on-court skills and tasks over several years. A player displaying high performance scoring baskets in one season might show a shift in focus towards rebounding missed shots in another season. That could be because they were responding to a shift in their team’s needs and/or a change in their coach’s instructions.

Researchers found that about 10 percent of players refocused their efforts over time and were more likely to play again for the league in the next season. The findings support the idea that refocusing among job tasks is an important component of employee adaptability and should be a part of overall performance assessments. As well, they suggest that adaptability is linked to staff retention.

“Our paper is drawing attention to the measurement of performance, that refocusing is something that’s important in the workplace, exists in the workplace, and for organizations to think about it as part of the job, ” said Maria Rotundo, a professor at the Rotman School.

Rotundo is aware of the differences between sports and workplaces.

But “there are parallels,” too, she says, including the fact that NBA athletes are focused on a goal and must work together as a team to achieve it as they confront the different opponents.  In the same way, employees in a company must work together to face market competitors and achieve their company’s goals. And just like basketball players who go through changes in their team’s make-up, many workplace staff must adapt to changes brought on by restructuring or the adoption of new technologies, requiring a refocus in their job’s tasks.

How easily do you adapt to changes in the workplace? Does your focus change year over year?

(Story materials from University of Toronto’s Rotman School of Management. Image via Flickr: Keith Allison / Creative Commons.)

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Why Engagement Matters

"Disengaged" by drinksmachineNational Novel Writing Month is in November. I tried it once. I didn’t succeed. Writing more than 1,666 words a day is hard, especially if you have an editing and writing job. After a day’s work, I just want to come home and do anything but write or read for a few hours. Then by the time I want to write, it’s time for The Daily Show. Can’t miss that! Then it’s The Colbert Report. Have to watch that, too! Oh, look, it’s 11 p.m. What’s on Facebook? A few hours later, it’s time for bed. National Novel Writing Month, I hardly knew you.

There’s another national writing project that happens each month, though. It’s National Blog Posting Month. Writing a blog post a day seems totally doable, primarily because there’s no word count requirement or need for a complete story. If I want to write about banshees one day and then write about the dangers of electricity the next, as Bobby Brown would say, that’s my prerogative. It just takes engagement on my end.

Engagement, however, is difficult. A recent Gallup poll found that 71 percent of  U.S. workers were “‘not engaged’ or ‘actively disengaged’ in their work, meaning they are emotionally disconnected from their workplaces and are less likely to be productive.”

And who are these less engaged workers that are bringing down production? They’re primarily college educated, men, and between the ages of 30 and 64. Oh dear, I’m in my prime disengagement period.

A perceived lack of progress or the fear of layoffs are two of the main reasons employees are less engaged in their work. Leaders, though, can mitigate the lack of engagement, according to Gallup:

Every manager can play a role in engaging workers by clarifying expectations, getting employees what they need to do their work, giving workers recognition when they do good work, encouraging employee development, helping workers connect to the broader purpose of the organization, and frequently measuring and discussing progress. The managers and departments within organizations that do these things are more likely to produce high-quality work and help their organizations grow and improve the wellbeing of their workforce.

Now while I believe a lot of workplace issues are due to mismanagement and poor communication from leaders, they shouldn’t solely take the blame. Employees should communicate with their employers about what’s bothering them. They should have honest conversations, without fear of retribution, about an organization’s direction and their role in that direction. Unfortunately, there’s usually a huge highway between employers and employees.

The Gallup poll says that employees younger than 30 or older than 65 are more engaged. That raises the question: Are these age groups just happily employed due to economic conditions?

Increasing engaged workers could spur job growth, according to the Gallup report. But maybe people don’t care about things such as job growth, seats at the table, and money anymore. Maybe 30- to 64-year-old, non-engaged worker concerns are about other things, such as time, family, and spiritual matters. Maybe to them, work is just work, so why be engaged in it? Get in, get enough money, and get out as soon as you can in time to enjoy the rest of your life. If that is your plan, then maybe being more engaged will get you there sooner. Or maybe not. Maybe you’re more engaged in throwing a Frisbee with friends every afternoon.

What I’m saying is choose your focus. Figure out what you ultimately want in life and do it. Maybe it’s working hard every day. Maybe it’s writing a daily blog post. Whatever it is, figure it out for yourself and be engaged in it, because there’s nothing worse in this world than a life half lived.

(Photo via Flickr: drinksmachine / Creative Commons)

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